Trades AI Growth Machine (a trading name of Bandicoot AI)
Last updated: 19 March 2026
1. Who We Are
Trades AI Growth Machine is a trading name of Bandicoot AI, operated by Mitchell Lamb, based on the Gold Coast, Queensland, Australia. We are a hybrid AI automation and marketing agency helping trade service businesses grow through smart automation, AI tools, and modern marketing strategies.
This privacy policy explains how we collect, use, and protect your personal information when you visit our website and book a consultation.
Website: bandicoot-ai.com (https://www.bandicoot-ai.com/)
Email: [email protected]
Phone: 0468 319 846
ABN: 62 177 455 049
2. Information We Collect
When you book a consultation through our website, we may collect:
- Contact details — name, email address, phone number
- Business information — trade business name, role, services offered
- Booking details — preferred date, time, and any notes you provide
- Technical data — IP address, browser type, device information, and pages visited (collected automatically)
- Cookies and analytics data — see Section 7
3. How We Use Your Information
We use your information to:
- Schedule and conduct your 30-minute Zoom consultation
- Send booking confirmations, reminders, and follow-up communications
- Respond to your enquiries
- Improve our website and services
- Send relevant updates about AI automation, marketing strategies, and growth opportunities for trade businesses (only with your consent)
We will never sell your personal information to third parties.
4. Legal Basis for Processing
We process your information based on:
- Consent — you provide your details voluntarily when booking a call
- Legitimate interest — to deliver the service you requested and improve our offerings
- Contractual necessity — to fulfil the consultation you booked
5. Third-Party Services
We use the following third-party services that may process your data:
- GoHighLevel — to manage bookings, communications, and CRM
- Zoom — to host video consultations
- Google Calendar — to manage scheduling
Each third-party service has its own privacy policy. We encourage you to review them.
6. Data Storage and Security
- Your data is stored securely using industry-standard measures
- We retain your information only as long as necessary to provide our services or as required by law
- Consultation booking data is retained for up to 12 months after your last interaction unless you request earlier deletion
7. Cookies
Our website may use cookies to:
- Remember your preferences
- Analyse website traffic and usage
- Improve your browsing experience
You can disable cookies in your browser settings, though this may affect website functionality.
8. Your Rights
Under the Australian Privacy Act 1988 (and applicable international laws), you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or outdated information
- Delete your personal information (subject to legal obligations)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise any of these rights, contact us at [email protected].
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this privacy policy or how we handle your data:
Trades AI Growth Machine (Bandicoot AI)
ABN: 62 177 455 049
Gold Coast, Queensland, Australia
Email: [email protected]
Phone: 0468 319 846
Web: bandicoot-ai.com (https://www.bandicoot-ai.com/)